Voice Mail - Never Miss A Single Call

The Virtual PBX phone system has a voice mail feature to ensure no one misses an important call. With more versatility than any answering machine or service, the Virtual PBX voice mail system is always available – even when you are not.

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Benefits of Voice Mail

With the Virtual PBX phone system voice mail feature, your company will have:

  • Secure Storage – All messages are stored in the Virtual PBX system, ready for retrieval at your convenience. Staff can manage voice mail messages virtually through the online management interface.
  • Easy Retrieval – You have access to your real-time voice messages at any time, no matter where you are. Stored messages can be retrieved by phone or delivered by email.
  • Voice Clarity – With some answering machines, messages can become garbled and hard to understand. Machines that require tapes can become unusable. With the Virtual PBX phone system, all messages are stored safely until ready for deletion.
  • Save Messages – Any message can be saved for future reference. This enables staff to come back to calls at any time.
  • Multiple Message Capability – The Virtual PBX phone system voice mail feature can accept message from multiple callers at the same time. No caller will ever hear a busy signal.
  • Reduced Miscommunication – Messages can be retained in the event a situation arises that requires proof of communication or content of the message. Messages can not be altered by either the caller or the account holder.
  • Progress Tracking – Utilizing voice mails from clients and customers can help create a working timeline regarding projects and deadlines. Messages can be accessed as often as needed to gather and retain information.
  • Staff Independence – Employees are no longer tied down to their desks when expecting an important phone call. When staff is occupied with pressing business matters, voice mail allows callers to leave messages at their convenience and enables staff to return the messages when available.
  • Cost Effective Communication – The Virtual PBX phone system voice mail feature eliminates the need for costly phone equipment that may not be reliable for message taking. Companies who pay for an answering service will have a more effective means of communicating with clients or customers and save the expense of hiring a service or additional staff.

Voice Mail - How it works

As company communication grows, the convenience of voice mail becomes a necessity for both callers and staff. Employees are not always available to calls because of other business obligations. The voice mail feature of the Virtual PBX phone system allows staff to be more flexible and practice better time management.

Callers can leave voice mail messages for employees at any time. They are greeted with a personalized message from individual staff or company departments. Employees can then easily retrieve the voice mail messages at a more convenient time, either by phone or have message delivered through email.

Messages can be played back as often as needed and can be stored for any period of time. Voice mails can also be managed online through the Virtual PBX online interface. The software also allows multiple people to store messages in one voice mailbox.

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