Benefits & Features of PBX Plan: Do-It-Yourself
Our DIY Plan allows you to have access to the ultimate in personal phone technology. You pay for only what you need and get the services you need when you want it.
With the DIY Plan, you receive up to 5 individual extensions, 50 FREE minutes every month, and a low prepaid rate for rollover minutes. Transfer your existing toll-free number to our system for free or get a FREE 888/877/866 toll free phone number of your own.
The DIY Plan gives you 1 tier of our IVR technology and you have the option to choose from a large selection of other add-on features and services including Follow Me calling, Dial-By-Name Directory, Live Call Recording, Call Blocking, Virtual Fax services and more.
The DIY Plan offers free set up and activation. There are no long-term contracts to sign. You can cancel service at any time without cost to you.
Try our 7-Day FREE Trial Offer 
which is 100% risk free. See how you can benefit from our virtual PBX technology.
Caller ID
- FREE - Call Screening/Announce
- Our Call Screening/Call Announce feature allows you to know who is calling before you pick up the phone. Callers are prompted to state their name and the system will announce who is on the line. You can choose to answer the call, forward to voice mail, or reject the incoming call at your discretion. (Learn more)
- FREE - Call Blocking
- Gives you the ability to block bothersome calls at your discretion and allows you to view incoming phone numbers blocked by caller ID. (Learn more)
Call Forwarding
- FREE - Immediate Call Forwarding
- For staff who must stay on the go to handle business, Direct Call Forwarding allows all incoming calls to your extension to be rerouted to another phone. Receive in-office calls on your mobile or home phone, or any other line you choose. You will receive all of your call promptly and the caller will not be the wiser.
- FREE - Answering Rules
- The Answering Rules feature allows you to route calls based on who is calling, when the call comes through, and based on the number the caller has dialed. Unlimited number of rules can be applied to ensure calls are always answered and handled properly. (Learn more)
- FREE - Live Call Transfer (Blind/Monitored)
- Our Live Call Transfer feature gives you the ultimate freedom to stay mobile. Transfer any call from one phone to another even if you are still on the call. If you started a call on a landline phone, easily switch it to your cell phone and go where you need to go without missing a single word. (Learn more)
Virtual Receptionist
- FREE - 1-Tier Virtual IVR
- With the Multi-tier IVR feature, every call is answered by an automated attendant that greets callers with a customized welcome message and redirects the call using the extension feature. Unlike other phone technologies, our system enables the use of a Multi-Tier IVR network which extends the options and information available to callers. (Learn more)
- FREE - Auto Attendant
- The Auto Attendant is an automatic greeting presented to callers that can be personalized to match your business. Messages can be updated and customized whenever you like. The automatic greeting will allow callers to choose from a list of easy-to-follow options for connecting to the right information.
- FREE - Music On-Hold
- While callers are holding you have the option to play your choice of music which the callers will hear until the call is answered by an extension. You can also maximize your advertising and promotional efforts by playing pre-recorded, customized messages about your company while you have the undivided attention of the caller on hold.
- FREE - Main Greetings
- Main Greetings can be used for all tiers of the interactive system. Record separate greetings to welcome callers, provide dialing instructions, introduce voice mail boxes, and more. You can also select from a group of pre-recorded messages to use instead.
- FREE - After-Hours Mode
- The After-Hours Mode allows your business to operate 24/7. At the end of the workday or on a weekend, all incoming calls will still be answered via the automated attendant and routed to the company voice mail box. (Learn more)
- FREE - Multiple Extensions
- An individual extension number can be assigned to each staff member, department location, and satellite office which is convenient for all callers. Extension numbers can be assigned company-wide regardless of location. Extensions can also be dedicated to provide pre-recorded informational messages. Answering rules can be applied to every extension to always ensure proper call handling. (Learn more)
- FREE - Operator Extension
- An Operator Extension is available to all callers who require additional assistance or who do not interact with the initial automated attendant prompts.
Voice Mail
- FREE - Voice Mail
- All incoming calls unable to be answered by staff will be directed to voice mail. Customized greetings can be recorded to add a personal touch. Choose from multiple delivery options and receive email alerts for all new messages. Access voice mail messages at any time via phone or online. (Learn more)
- FREE - Personal Greetings
- Personal Greetings are played for callers and can be recorded by individual staff to keep voice mail and other informational greetings customized and adds a personal touch. (Learn more)
Other Features
- FREE - 100% Managed Web Interface
- PBXPlans.com offers the most convenient and user-friendly web interface where you can manage every aspect of your phone service at any time. There is no need to purchase or connect any additional hardware or software. Our web interface keeps you in control of your communications
- FREE - Virtual Office Setup Assistant
- Our Virtual Office Set Up Assistant will be with you through every part of the initial system set up via our web interface. Follow our easy to understand guidelines and have your virtual phone system set up in no time at all. Learn all you need to know about each feature and maximize your communications options.
- FREE - Real-time Calling Detailed Records
- At PBXPlans.com, you will still have access to detailed calling records that you can view and print for your reference, tracking, and accounting needs. You will be able to view all incoming and outgoing phone calls which are detailed by individual extensions. Detailed call records are available at any time through our web interface so you will always know what is happening at a glance.
- FREE - Virtual Calling Card
- We offer a built-in calling card service for any dialed out call to an out of state, out of country phone number. Simple dial your own toll free phone number, select 9, and the call will be charged to your company bill. All calling card charges will be easily accessible on your bill for accuracy in accounting.
- FREE - Speed Dial
- For all of your most frequently called phone numbers, we offer the FREE speed dial calling feature. It allows you to program phone numbers into the system and assign a code for each separate number. When you wish to make a call to a number on the list, you simply punch in the code instead of dialing every digit of the phone number. You will be instantly connected with the call you want to make.
- FREE - Multi-way Calling
- In addition to the virtual calling card feature, the multi-way calling feature on our virtual PBX phone system allows more than one individual to be a part of the same phone call. It is an effective way to offer conference call convenience to your employees, customers, and clients.
Optional Add-on PBX Features:
| Add-on Features | Price | Term |
|---|---|---|
| True 800 Prefix Toll Free Number | $15 | one-time |
| Toll Free Vanity Number (i.e., 1-800-flowers) - real-time search online | $30 | one-time |
| Additional Toll Free Number - i.e. promotions, tracking marketing | $5 | monthly |
| Additional Local Number - For a local impression | $5 | monthly |
| Additional Extensions (set of 5) | $5 | monthly |
| Additional IVR Tier (up to 5 tiers) | $10 | monthly |
| Additional Information Extention | $5 | monthly |
| Additional Q&A Extention | $10 | monthly |
| Additional Call Recording Line | $10 | monthly |
| Additional Call Monitoring Line | $15 | monthly |
| Virtual FAX with a Dedicated Number | $5 | monthly |
| Emailed Voice & Fax Message Delivery | $5 | monthly |
| Follow-me | $5 | monthly |
| Dial-by-Name Directory | $5 | monthly |
| Ring Group | $5 | monthly |
| Appointment Scheduling | $10 | monthly |
| Conference Room | $30 | monthly |
