Extensions – Let People Connect To The Right People

With our Virtual PBX phone technology, callers have convenient access to any department or staff member throughout your entire organization. Extensions allow calls to be directed to any employee, at any location by callers dialing a simple number code.

A company’s level of communication capability is a direct extension of the company’s level of competence.

Benefits of Phone Extensions

With the Virtual PBX phone system’s extension feature, company’s get the most reliable communication services with benefits like:

  • Employee Access – each employee with a designated extension is given personal online log-in abilities to manage their call information and forwarding options for all incoming calls.
  • Management Control – While each employee can access and edit their own online extension data, authorized supervisors and management can easily view, edit, and manage employee data at any time.
  • Company Continuity – The Virtual PBX phone system enables callers to reach any employee, satellite office, company branch, or virtual office by using one toll-free number.
  • Direct Connection – Callers who already know the extension number for an employee can easily bypass the main menu and connect directly to the employee without wasting valuable time.
  • Voice Mail Backup – All extensions have dedicated voice mail services should staff be unavailable. Callers can leave a message at any time.
  • Forward Calls – All calls directed to an extension can be forwarded to other locations, including land line phones or cell phones using the online management tools for employees on the go.
  • Fax Capable – The Virtual PBX system even allows faxes to be received via an extension.
  • Email Notification – An optional service which alerts extension holders by email of any new voice or faxed messages that are waiting for attention.
  • Expand Your Communication – Extensions through the Virtual PBX system allows you to assign extensions beyond your company network. Connect with subcontractors, third-party support vendors, and other important associates to encompass a complete line of communication for your clients and customers.

Multipl Extensions - How it works

The Virtual PBX phone system employs a simple-to-use extension network where each employee is assigned an extension number to increase the ease of communication. Each individual extension holder has log-in access via an online management system, where they can manage the direction of all incoming calls as needed. Calls to a specific extension number can be directed to any other land line phone, cell phone, voice mail, or fax machine. Staff on the go will always have the ability to receive and retrieve calls and voice mail messages whether or not they are in the office. Business owners and management staff also have the ability to monitor, edit, and assign extension numbers and call redirection.

By instituting the Virtual PBX phone system with extension capabilities, your entire organization can be accessible through one convenient, toll-free phone number regardless of the location of the branch, satellite, or virtual office. Extension numbers are also an easy way to stay connected with outside vendors and sub-contractors.

Callers also have the convenience and time saving options of dialing direct extensions or accessing company the phone directory. Departmental extensions can also be assigned when it is necessary to post informational messages for your clients or customers. Callers would have access to recorded messages relating current information regarding your company at any time.

The Virtual PBX phone extension system makes communication direct and reliable for all clients and customers. It is an essential business tool for employees who are often on the go but still want unlimited access to convenient communication.

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